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Started with one truck and a phone number.
Auz Country Carriers has been moving Victorian freight since 1998, on the back of 75+ years of combined leadership experience. Same family thinking, a lot more trucks.
How we started
Regional isn’t a market for us. It’s where we’re from.
Most transport companies treat Gippsland as the far end of a Melbourne run. We put depots in Morwell and Bairnsdale because our customers are there, and because a truck that sleeps in the valley leaves at 5am, not lunchtime.
Today we run road transport, interstate line haul, 3PL, warehousing and pick and pack out of three Victorian depots — for shippers sending five pallets a week and five hundred.
Milestones
How we got here
1998
Auz Country Carriers starts running freight between Melbourne and Gippsland.
20XX
Morwell depot opens, putting a crew permanently in the Latrobe Valley.
20XX
Bairnsdale depot extends coverage right through East Gippsland.
Today
3PL, warehousing and interstate line haul to Adelaide, Sydney and Brisbane.
Mission & vision
Premium service. Without the attitude.
Our mission
Reliability and accountability aren’t values we aspire to. They’re the reason customers who signed on ten or fifteen years ago are still with us.
Our vision
That means growing our services and our scope deliberately, always with the same standard of service behind it, not growth for its own sake.
Our Values
Reliability
Timely delivery, handled safely and efficiently, every time. Not most times.
Integrity
Being true to our word, especially when it would be easier not to be.
Accessibility
Available for customer enquiries anytime, anywhere, not just during business hours when it’s convenient for us.
Care
The health and welfare of our staff and our customers comes first. A tired driver or an ignored customer is a failure of the system, not an acceptable cost of doing business.
Grow with the Kooka
No minimum spend. No account too small.
Plenty of carriers want five hundred pallets a week before they’ll return your call. We started with a truck and a phone, so we back small businesses the same way we back the big ones.
- A named account manager who answers their own phone
- No ticket queues, no chatbots, no hold music
- Pricing that doesn’t punish you for being small
- Local drivers and crews based in the regions we serve
Grow With the Kooka
Small Freight, Big Attention
A lot of transport companies do the maths and decide small shippers aren’t worth the trouble. We did the opposite. Whether you’re sending your first five pallets a week or you’ve scaled up to five hundred, you get the same team, the same priority, and the same straight answers. No minimum spend, no fine print, no snobbery about the size of your order.
Kooka doesn’t do slow, and Kooka doesn’t do gatekeeping either.
What Growing With Us Looks Like
No Minimum Spend
Your first delivery gets the same attention as your fiftieth. We’re not waiting for you to hit a volume threshold to take you seriously.
One Team, From Day One
No account tiers, no "graduating" to a better service level once you’re bigger. You get the real team from the first phone call.
Room to Scale
Road transport, 3PL warehousing, and customised freight solutions are all here when you need them, not something you have to switch providers to access as you grow.
Straight Talk on Pricing
Rates based on the actual weight and volume of what you’re moving, not a rate card built for someone else’s business.
Proof, Not Just Promises
Plenty of our longest-standing clients started small. Some have been with us for fifteen, even twenty years, growing the whole way, without ever needing to shop around. That’s not an accident. It’s what happens when a freight partner actually wants you to grow, instead of just wanting your invoice to.
Proof
What it looks like when it works
TILES & BATHROOM PRODUCTS
2 YEARS OF EXCLUSIVE CUSTOMER LOYALTY
ONE URGENT DELIVERY, ONE BUILDER WON FOR GOOD
Heating, cooling & solar
2-person delivery as standard
Panels to the roof, not the kerb
Need a quote?
Tell us what's moving.
Fill in the form and a named account manager will get back to you. No minimum spend, no fine print, no snobbery.
If it's urgent, ring us — someone picks up.